Frequently Asked Questions

Frequently asked questions are collected here.

Main FAQ Links

🔖 Subscription Plans

Sparrow Cloud offers three products

🔖 Guide & Help

Click User Guide icon to check how to use Sparrow Cloud.

🔖 Change Password

If you want to change a password of your Sparrow Cloud account, check the following steps.

🔖 Connected GitHub Repository

After installing GitHub App connector, repositories available for the analysis are as follows. Check below to see the repositories you connected with the Sparrow Cloud.

🔖 Set Analysis Options for Web Site URL

When excessive URLs are collected from the Web App analysis, you can change its analysis options to avoid analyzing unnecessary URLs.

🔖 AI Guide

On the issue details for source code issue types, you can access the AI Guide. Click the AI Guide button on the right side of the page to review the detected context and receive guidance on false positive status, actual occurrence possibility, and solution.

If you have any additional questions, please contact Sparrow Customer Center.

Email: cs@sparrow.im